By Michael Kline
When we conjure up an image up a leader in business, we might see the stereotypical tall, white man, with chiseled jaw, expensive suit, power tie, you get the picture – a sort of super-hero with an MBA and an unhealthy amount of confidence matched only by his lack of compassion. The strong, results-oriented driver personality, win at all costs, take no prisoners, bottom-line boss image can provide a sense of comfort to employees, investors and clients alike, especially when feeling anxious about the future. It makes sense to our primal nature that a strong leader can solve our problems and keep us safe.
 
No offense to tall people or nice suits, I happen to like both. The problem with becoming a leader (boss), or choosing our leaders with this mindset, is that our tribe isn’t fighting off wild animals and other invading tribes. Of course we all feel fearful at times, and of course it’s natural to respond to fear from the reptilian part of our brain that says we need power or protection to overcome whatever it is we fear.
 
A research team at Cornell University studied the leadership styles, backgrounds and track records of 72 senior executives across 31 companies and concluded that harsh, hard-driving, executives actually diminish the bottom line, while self-aware leaders with strong interpersonal skills produced better financial results. “Bully traits that are often seen as part of a business-building culture were typically signs of incompetence and lack of strategic intellect. Such weaknesses as being arrogant, too direct or impatient and stubborn, correlated with low ratings for delivering financial results, business/technical acumen, strategic intellect, and, not surprisingly, managing talent, inspiring followership, and being a team player.”  There is a better way.
 
While Self-awareness get little attention in the business world, the Cornell study reveals that it should actually be a top concern. High self-awareness scores were the best predictor of overall success. It makes sense that executives who are aware of the lenses through which they filter their perceptions and assumptions might have a more honest grasp of reality, affecting their relationships, decisions and actions. Further, having realistic confidence and an awareness of their own limitations would allow them to hire subordinates who complement their talents.
 
According to Daniel Goleman, renowned Emotional Intelligence expert, “self-awareness is the skill that requires the most patience and honesty, and provides the best foundation for further developing Emotional and Social Intelligence in both work and life situations.” 
 
It seems that soft values drive hard results.
 
Goleman’s research colleague, Richard Davidson, a neuroscientist at the University of Wisconsin, explains the mind-body connection of self-awareness. “We know that Emotional Self-Awareness can begin with sensations in your body or with your thoughts. When emotions are activated, they are accompanied by bodily changes. There may be changes in breathing rate, in muscle tension, in heart rate. Emotional Self-Awareness in part is the awareness of one's own body.”
 
As a RIM practitioner (Regenerating Images in Memory), I learned this from my teacher and mentor Dr. Deb Sandella, founder of The RIM Institute and author of Goodbye Hurt and Pain. It’s called interoception, the sensing of feelings as they flow through the body, bringing helpful feedback, if we pay attention. With RIM, we guide clients to use body sensing to tap into these usually unnoticed emotions.
 
The subconscious speaks in metaphors and images while the intellect speaks in thoughts and words. When we use imagination to translate and synthesize feelings, a whole-brain experience is created. The results are profound. Neuroscience explains how it works—this ability to change our emotional memory to create new endings to old stories that shape our self-concept, world-views and limiting beliefs.  All the while factual memory remains intact and the client remains in total control. In addition to relieving stress, anxiety, emotional and physical pain, the client enjoys increased internal insight, resourcefulness and self-awareness. 
 
Because emotional work is invisible and intangible, it can seem complicated, difficult to measure, time-consuming, expensive, and unrelated to the bottom line. The opposite is actually true. In reality, results can be simple, quick and easy. New methods such as RIM, can produce immediate results in improved self-awareness, which is the cornerstone of emotional intelligence, repeatedly shown to influence job satisfaction and job performance for employees and effectiveness for leaders.
 
For more information about leadership and team development or RIM, visit www.intus.life/RIM or email mike@intus.life.

By Michael Kline
 
The most popular acronym to help remember he rules of goal setting, is S.M.A.R.T. (Usually taught as Specific, Measurable, Achievable, Realistic and Timed). It’s time to rethink some of this for a powerful twist.
 
S stands for specific. Nothing new here, but are you really being specific? Vague is saying “I want to earn a living”. Specific might sound like “I want to earn $100,000”. Really specific might be “I want to earn $100,000, as a buyer’s agent, working an average of no more than 35 hours per week and taking at least 3 weeks of vacation”. Unusual clarity of goals is one of the most common attributes of the most successful people in business. If you think you are specific enough, get a little more specific anyway and ignore the voices in your head telling you otherwise; we’ll get to them later.
 
M stands for Measurable. As you dive deeper into the example above, we see we can measure the dollars, and the work hours and the vacation time. If we added that the work should be enjoyable and stress-free, how would you measure that? We might set a separate goal in our personal life area, around managing stress – practice yoga 3 times per week, or walk 45 minutes 4 times a week, etc. Think of ways you can measure the things that will produce the outcome you want. Maybe you set a goal to hire a part-time assistant by Feb 28, 2017, or to refuse listings that you don’t really want to take. Yes, refusing some listings, will help you make more money, but that another article.
 
A stands for Attainable (or achievable). Here’s what is new: If you know how you will attain it, it is too small!  That means you should set a goal that feels a little bit UN-attainable! Set the goal that would be a stretch to attain it. If you know how to make $40,000 a year, making $50,000 is not a stretch – that is just hoping for the same amount of work you did this year and a little good luck. To double your income is a stretch – yet totally doable – have other people in your position done that? Yes, many have. In fact, nearly everyone who makes that income, once earned your income. There is overwhelming evidence that it is attainable, and the only challenge is you do not yet know how you will do it. This is goal setting, not strategy setting, so set the big goal. If you wait to know how first, you will never do it and you will never get to know the strategy. The GPS in your car or phone will not give you directions to get across the state until you program in the destination. The same holds true for setting a goal. The directions for getting there come after you program in the destination.
 
Advanced students only: The A could stand for Actionable. You could abandon the entire discussion of attainable, throw caution to the wind and just go for it. All that matters is the goal is actionable – meaning it is something you control – don’t set a goal for your spouse, child, or boss, to be something different. If it is something you can take action on, go for it!
 
R stands for Relevant.  I have always heard other trainers teach that R stands for realistic or reachable – this makes no sense to me, since reachable is a lot like achievable. Redundant, don’t you think? Relevant to what though, you may ask. Relevant to your life purpose, passion and legacy. Relevant to your other goals – are your career goals compatible with your health, relationship, spiritual and personal goals? Who are you? Who do you want to be? What kind of person do you want to have been when your life is over? Are your goals relevant to what really matters and to what is really worth doing in the grand scheme of things? Every time I teach a passion tester life purpose workshop, even the most successful people discover opportunities to bring more joy and meaning into their lives. Relevant may not be the first thing that impresses short-term thinkers, but it is the most sustainable and impactful in the long term.
 
T stands for Timed. This is similar to measurable. Quite simple to apply, and the more detailed you get, the better. Instead of saying “earn $100,000 this year” say “by 5pm, December 20, 2017 or sooner”. If you have a vision of  taking off the rest of the year to enjoy family time, so you will need to create a clear vision of going home to celebrate exceeding your goal by 5pm on the 20th. When you create a clear vision and tie it to the emotions of creating that vision, the goal is even more powerful.
 
So what about things that are not in your control? Market conditions will either make life easier, the same or more difficult. Ever wonder how some people excel during difficult times? Watch less news and spend more time focused on your goals. For example, spending an hour meditating every day may bring the inspiration or idea that allows you to double your income in a down market. This happens all the time. Have you ever spent weeks seeking an answer to something, then all of a sudden out of nowhere, when you are quiet for a moment, the answer just comes to you?
 
My first discovery of this was way back in the recession of 1992. I was managing a travel agency, selling to small corporate accounts in Orlando. The travel business was down, and four nearby travel agencies closed their doors that year. We grew by over $1,000,000 in sales and merged one of the closing offices into ours. While our neighbors were watching the news and anguishing over dropping sales, I was cold calling on businesses who were looking to spend less on travel. They did spend less, and they spent it with me. Subsequently, I have bought and sold twelve homes as a side-line. In recent years, masses of amateur “flippers” watched too much HGTV and with dollar signs in their eyes, paid more than renovation projects were worth. This may or may not help you sell homes. It certainly makes it harder for you and other clients to find quality investments. In a down market, everything changes. In an up market, everything changes again. In business, change is not good or bad, it just is. Change is always an opportunity to the calm mind with a clarity of specific goals.
 
Michael Kline – A Certified Jack Canfield Success Trainer, Speaker & Coach. You can reach him through his website www.intus.life, or e-mail, mike@intus.life

By Michael Kline
The news is full of headlines about the so-called bathroom law in North Carolina. We remember when this topic arose in NH several years back, so we know it is really about discrimination and ignorance, and has precious little to do with bathrooms or the workplace. There is, however a real challenge in the workplace that has to do with bathrooms and it ties directly into job satisfaction, turnover, engagement, accountability and productivity. The bathroom problem employers have is that their employees have been over-potty-trained. That’s right, I said over-potty-trained. Allow me to explain.
I have many nephews, each of whom, I call my favorite. One in particular though, is special not only because he carries my name, but he carries the attitude I had through my childhood and youth. Michael the 2nd, (whom we call Version 2.0), has always declared that “school is stupid” until he left school and entered the work force. Now he declares that “work is stupid”. He is in pretty good company, including most of his generation and many of his uncles. More importantly, he may have a point. Could his point be made more eloquently? Of course. Let us not miss his point, however, lest we tick off the generation that will be taking care of us when we are in the nursing home. Version 2.0 woke me up to the reality of just how “stupid” school is and how ill-prepared students can be when they enter the work force, or adulthood in general.
At age 19, Version 2.0 explained it this way. ”I just finished school, how do you expect me to make big decisions that affect the rest of my life, when yesterday I had to raise my hand if I had to pee?!”  I take his point to mean quite literally, we control every little behavior of children and expect them to take responsibility seriously. They are over-potty-trained to the point of having to ask for permission to go to the bathroom! We do the same at work. Even if you don’t literally tell your employees when they can pee, do you tell them when they can think, what they can think and with whom they can share their thinking? The more we micromanage, the less we can expect accountability. Thanks to extensive research on the subject, we now know that employees value autonomy. Our antiquated education system, designed for the industrial revolution, prepares students to go to work in factories where thinking is discouraged. Our more modern workplaces require critical thinking skills, mastery, independence and commitment. This should be a match made in heaven, since the top three motivators that employees value most are mastery, autonomy and purpose. The problem might be that we older policy makers are still thinking old-school. We need to maintain control. Version 2.0 has a point about that, too. “Work is stupid” he would say, and he’s right because work is about control. Control kills creativity and violates the motivators of autonomy, mastery and purpose. We were taught that control is everything, without control we would have chaos, right? Well sort of, yes. Chaos invites creative problem solving. To keep the chaos focused on the goals and to have it converge in agreement and forward movement, we have structure. Structure means people can have freedom to think, violate previously sacred cows, question everything and go to the bathroom whenever they want. They also live with a self-regulating system of agreements on how they work together that encourages full participation and engagement that has a sense of purpose.
Talk to your younger workers. The younger generations are not so different from us. What they are demanding is what we would have demanded if we thought we could get away with it. Thank them for making it ok to demand respect and engagement. We talk about the youth not having respect, but what they really lack is blind, fake respect. They have respect for people who recognize their value and voice. We older generations really were only faking respect for anyone in authority even if they did not deserve it. Those days are gone. Let us see what we can do, as Ralph Waldo Emerson said “to earn the respect of intelligent people and the affection of Children”.  In my travels everywhere, amongst progressive leaders, I see a hunger for structures that allow for creative and cohesive chaos and risk taking. There is a yearning for leadership methodologies that create engaging, meaningful and respectful, safe spaces where amazing work gets done. It is the future of successful organizations. I think we need to decide if we would rather lead through the movement, or let our new 24 year old boss lead us through it.
Michael Kline is a Certified RIM Facilitator and Certified Canfield Success Trainer for personal and group transformation. You can reach him through his website www.intus.life, or e-mail, mike@intus.life.

By Howard Stanten
Like all saboteurs (those voices in our head that resist our connection to our own greatness), “The Procrastinator” tries to protect us and keep us safe and comfortable.  Those of you blessed with “The Procrastinator” know that the more important the task, the more you will hear from this invasive species.  You see “The Procrastinator” looks for things you want to accomplish and then covers them with a green ooze that smells like rotting fish.  The question I hear over and over again is “Why are the things I most want to accomplish so often covered in green ooze that smells like rotting fish?”
The answer just might be found in the belly of a large human eating beast tens of thousands of years ago.  If we were to do an autopsy on this beast, we would find a human who became too curious about the world beyond the cave, took a risk, wandered out into the dark, and…. became supper for a hungry monster.  In those days, life threatening danger lurked under every rock and behind every tree.  And, when the sun went down, it’s a good thing most of our early ancestors stayed in the cave.  We wouldn’t be here today if they had done tonight what could be done tomorrow.
Psychologists have studied procrastination extensively.  There is research that indicates that avoiding what is really important to us (read also: “scary”) is a relatively modern coping mechanism that has evolved to help us avoid the short term stress of facing our fears.  I suggest that this voice may have been lurking in our heads much earlier.
You see, back then, “The Procrastinator” was a life saver.  “Wait until the morning” was a necessary and lifesaving motto to literally live by.  The thing is, today many of us are living our lives in response to a voice whose life saving purpose has largely become irrelevant.   There are very few occasions when we find ourselves actually staring into the mouth of death.  “The Procrastinator,” however, doesn’t know this.  In fact, it can’t.  It’s hard-wired to be that way and lives in a part of our brain meant to protect us.  “Don’t do it Now-You might die!” 
An unfortunate modern-day consequence of listening to “The Procrastinator” is stress.  “The Procrastinator” disconnects us from doing what we want to do.  It gives that task the appearance, and more importantly the emotional feeling, of something we don’t want to do.  Who would energetically do a swan dive into a pool of smelly green ooze?? 
A vicious cycle is produced when we don’t do what is really important to us. We stress over the not doing, delay further, stress more, and on and on.  This stress is associated with feelings like anxiety, boredom, regret, sadness, emptiness, and regret.  Yes, many of us do eventually “get it done,” but we often do so by stuffing these emotions deep inside.  Usually, it’s another saboteur like “The Fear of Failure” that comes to our rescue at the last minute, saving the day.  Relying on fear to push “The Procrastinator” aside releases all kinds of stress hormones that negatively impact our long term mental and physical health.  We may indeed reach a good deal of “success” in life repeating this process, but the cost is high and the payoff in terms of any sense of personal fulfillment is low.
The volume of “The Procrastinator’s” voice for any of us depends on what we’ve been exposed to in our upbringing, and what we’ve inherited in our genes.   The good news is that, through conscious choice, we can access the volume control and turn it down.  When we turn down the volume, the green ooze washes away. Without that mess covering up what’s really important to us, we rush for the diving board, take a strong bounce up, spread our wings, and dive into the crystal clear water.
So, how do we make this conscious choice?  Well, the irony here is we don’t need to do anything more than simply notice our breath.  “The Procrastinator” usually has us running around doing anything but what we really want to do.  To get to what we really want to do, we need to stop everything and do nothing but breathe.  No “to do” list, no organizing the office supply draw, no email, no watching TV, no sleeping. Just breathe.  Here’s the simple formula for what comes next:

• Focus on your breath
• Deepen your in -breath
• Deepen your out- breath
• Repeat 10 times
• Simply notice and experience without judgement how you feel right now

I invite you to give it a try…. now…. Breathe…. Deepen…. Repeat…. Simply Notice
Chances are you feel less stressed, more present, calmer, and more engaged than you did a minute ago.
For those of us that need scientific proof before we change any of our habits, there’s good news that’s been around for a long time.  Deep breathing activates the parasympathetic nervous system which is responsible for relaxation.  When we simply notice our emotions without judgement, we make the conscious choice to “be with” rather than “fight” ourselves.  This “being with” frees us to move forward.
When we de-stress, we break the vicious cycle that “The Procrastinator” sets in motion.  Emotions that were previously keeping us stuck become “(E)nergy in (motion.)”  Our capacity to wrap both arms around our higher self comes alive!
Like most things worthwhile in life, practice is the key. So, practice again……………
Now, turn towards the one thing you’ve been avoiding that’s really important for you to do right now and go for it!
 

By Michael Kline
I know you’re stressed and have a million things to do. Be patient. If you get to the end of this article, I promise some new ideas about stress and I promise it’s not diet and exercise. Aaaaaaaaagh!  If you start your sentences with a word that should only appear in comic strips, you might be stressed. If you finish sentences with words that are politely spelled with !&#%*@ symbols, then you might be stressed. If you yell at people, curse traffic, sigh at every inconvenience, say “I need a drink/smoke”, bite
your nails or curl up on the floor in a fetal position in your office, you might be stressed.

The trouble is most of us need our job and our relationships that provide the stressors. We also know that every job and every relationship will have its’ share of stressors anyway.  Did you know that stress, in moderation, can be helpful?  Like a little fear, stress can drive you to be  your best, to stay sharp and focused at work, home, play and in relationships. Like most things that are good for us, too much becomes bad for us. Too much stress can cause a multitude of health problems, including heart disease, digestive troubles, obesity, and skin conditions. Beyond physical health, excessive stress can damage our mental and social wellness too, destroying relationships and leading to anxiety and depression.

Sometimes you get to the point where you can only think of extremely short-term solutions – drink, smoke, fight, quit, run away, lash-out, over eat, or stop eating. I’ve tried most of these quick cures, to no avail. This is where you expect me to say diet and exercise. No, you don’t want to hear that, until you’re ready to hear that – when you are, you’ll do it. It’s not like it’s a secret. Its’ the best cure for nearly everything, but until we develop self-discipline, the mother of all
character strengths, diet and exercise will remain elusive fantasies. Let’s talk about something you can do to manage stress today, that’s fun, creative and instantly rewarding.
1. Stop saying I CAN’T, and ask what CAN I do?  This shift in word use is very powerful.
2. Stress comes when we feel that we are not in control – so what can you do to take some control? Business slow?
Relationship suffering? Take action and do something positive – anything! When you are working on something, it brings hope back into the picture. Hope is a positive start, on which you can build some momentum for more ideas, more effort, more action, and more results with less stress. Procrastination produces just the opposite.
3. Do you work in fear? If you are afraid of speaking up at work, know this – most employers are looking for people who engage and take an interest in making things better. If your company is looking to cut back, they would be wise to cut back the quiet worker who contributes nothing extra. Be the interested employee who contributes ideas. These ideas will reduce your stress because you’ll be working at making the place better, and at the same time will reduce your fear of not being valuable enough.
4. Are you valuable? Yes. I can’t say you are in the right job or industry or relationship, but most of the damage done to us, we do to ourselves. We tell ourselves we aren’t good enough, educated enough, experienced enough, we don’t know the right people, or people don’t like us enough… it’s all crap. Yes, that is the technical jargon used to describe the psychological disorder of not feeling like you are enough. Crap. You are enough. Stop choosing to feel stressed because you let others be in charge. At the very least, you are always in charge of how you feel, so start there. Go do something you love, without fear or a lack of confidence or a feeling of uncertainty stressing you.
5.There is no such thing as certainty. Like most people on this planet, I started out with nothing, had some successes,
some failures, and more successes. The only thing I am sure of, is that I’ll be okay no matter what false sense of security, or false sense of insecurity I feel from time to time. I am in charge of my life, which is a big stress-reducer. I
will mess it up and fix it again and that’s ok. Wherever you are, you are in the right place. How you got here was the right way. Wherever you go is up to you and you can start heading there anytime you’re ready, and that will be the right time.

In conclusion then, my message is to be proactive. Lots of opportunities to reduce stress and create more wellness in your life are being offered by the local non-profit, Evergreen Institute for Wellness, including an Introduction to Meditation for Stress Reduction, a class called Standing in Your Power and more. Their website also offers several free online wellness classes,  visit www.evergreenforwellness.org. 

Thinking of starting a business to take charge of your life? Find out if you should and how best to do it – I’ll be teaching a SCORE start-up workshop Oct 26th. Visit www.mtwashington.score.org. 

Michael Kline is a local retailer, success coach and trainer. He may be reached through his website, www.klineseminars.com, or e-mail, mike@klineseminars.com. 

Conway Daily Sun
The Entreprenologist
Sept. 25, 2013
By Michael Kline

Whether you already own a business, or are thinking about starting one, the short answer is yes, until it changes to no. You are not the same person today that you were ten years ago, and you won’t be the same person ten years from now that you are today. It does not matter if you are looking backward to when you started a business, or forward to why you want to start something, everything about you changes over time - your family, your financial needs, your personal goals, your attitude, your interests, etc.  It’s no different than a job that no longer suits you – you need to be responsible for your life’s outcomes and make the best of what you’ve got and know when to move on to better things that serve what you need at this time of your life.
 
A business plan is not enough. Convincing a bank to lend you money seems like confirmation enough that you have a good idea, but the bank, as careful and as smart as they are, does not ask enough questions or talk about the most important issues. Getting a bank to say yes, is not confirmation that your business will succeed. In fact, 100% of bank loans that have failed, originally proved itself worthy of a loan.

Next month, I will be teaching a business start-up seminar for our local SCORE chapter. In one full day workshop, we will cover absolutely everything you will need to know to decide if you should start a business, how to go about it, how to become an employer, choose a location, forecast revenue and profits, how to create a quality business plan and a marketing plan. One of my goals is to get most of my students to chicken out before they bet the farm on a bad idea.
Because I know something the bank doesn’t talk about, I want to take you a step further. You must know your industry, your competition, your market, your pricing strategy, your costs and your sales forecasts. You also need to know about leading difficult employees, negotiating with impossible suppliers and landlords, getting along with the IRS, and working 100 hours per week with no benefits, no sick days, no pay and no boss to give you the answers. That’s the easy stuff!

Three questions the bank won’t ask you: 1. What is your exit strategy - How will you retire or sell your business – to whom and for how much, and why would someone want it?  2. Are you physically up to the challenge – how well do you take care of yourself to have the energy to do what it takes and keep doing what it takes when it gets more demanding – and it will. 3. Tell me about your relationship with your mother/or father – yes, this may take more than an hour or two on the couch with a good therapist! Why do you want to do this – beyond making money and being the boss – why this particular business? Whom are you trying to impress? What romantic notions do you have about this industry and the glamor it pretends to hold? Are you limiting your potential not having enough faith in your own skills – or are you getting in over your head, beyond your skills? Are you psychologically fit for what awaits? Are you prepared for the tears (there will be many) and the joy (it may be great) and the successes (that may ruin you) and the rollercoaster ride that is the true nature of all businesses?

In the upcoming SCORE workshop, I will give you three things. All the technical/official information you need, plus  I will share true war stories from the road I have been on for the last thirty years and how we avoided disaster, survived in crisis and thrived in opportunity. Finally, I will also ask hard personal questions for you to take home and consider.

If you are already in business and want to talk exit strategy, email me or find another counselor, (SCORE has some good ones for mature businesses as well). If you are just starting out on your own, come to my class, prepare for an amazing adventure, and get ready to grow in ways you never imagined.

Michael Kline is a local retailer, success coach and trainer. He may be reached through his website, www.klineseminars.com, or e-mail, mike@klineseminars.com.

Conway Daily Sun
August 28, 2013
By Michael Kline
Since the discovery of fire, humans have gathered in circles around the fire to tell stories, share ideas and solve problems. Today, our work circles have morphed into long rectangular tables and the fire has moved to one end, known as the PowerPoint presentation. Various members of the circle no longer tell stories. Instead, one
speaker, who wields the remote control of the presentation slides, tells the story. Not surprisingly, most people think meetings are a waste of time.  At home, the situation is often worse, partly because it is more important and partly because it should be under our own control to do better.  At home, our circle gathering at mealtime is often lost to fast food on the go and eating at different times, with no time for sharing, caring or engaging in real communication. Do these things matter? If so, how do we fix it?

In the work environment, employees are looking for more meaning. Employers are seeking engagement from/with their employees.  Their actions demand compliance, but seldom, if ever, promote engagement.  Is this topic about motivation?   Daniel Pink, in his book Drive, teaches us what science knows that business does not. Science knows that intrinsic motivation is more powerful than extrinsic motivation. Business thinks we are motivated exclusively by
dollar incentives. Science knows that once minimal financial needs are met, money is not an effective motivational tool for most people.  

Far more important, is being part of something important, making a  contribution that matters, having positive relationships and feeling engaged. Think about the best boss you ever had. Chances are, that boss made you feel
great about yourself and brought out the best in you. When you do your best work, I bet you were lost in the work, and did not notice the time passing or other distractions. We call that being in “flow”.Flow cannot be bought with the
promise of a bonus.  Positive relationships, engagement (flow), a sense of meaning and achievement happens
when we turn off the PowerPoint and put the fire back into the center of our circle. (We use a candle as a reminder of the metaphor). It happens when we face each other and we have a different kind of conversation. It happens when we all tell our story with intention and we all listen to one another with attention. I must sound like I just got back from a hippie retreat where we all sat around a circle and sang Kumbaya.  I did, and I highly recommend it to anyone who is wondering what is wrong with his or her business or family. The biggest real-life challenge to this concept is time
and the biggest reward is anything you want.

All this takes time. So we risk productivity and we slow down. When we slow down and have this experience, we learn from one another. We make it safe for quiet people to speak and share their otherwise hidden wisdom.  We identify real problems and solve them, instead of rushing judgments and covering up symptoms. We build trust. When we have trust, we make decisions faster and with more confidence. With trust, everything moves faster and costs less.  In low-trust environments, everything moves more slowly and costs go up. 

Steven Covey, in Predictable Results in Unpredictable Times, calls this “moving at the speed of trust”. When we slow
down, and invest in the painfully slow, but hugely rewarding process of listening to and valuing one another, we actually are speeding things up.

The reward comes in the form of building a team that cares. Actually, we are building a tribe, who lives to come to the circle around the fire and share and care, and contribute their ideas and solve the group’s problems and commit to the collective future and who asks for what they need and who give what they can. We have the power to create such an amazing existence.

I found my inspiration for returning to this seemingly basic, yet complex and ancient idea of gathering and communicating, from the book The Circle Way, a Leader in Every Chair by Christina Baldwin and Ann Linnea. I just returned from The Circle Practicum, a five-day intensive retreat (www.peerspirit.com) with the authors and a group of business people, teachers, legal professionals, ministers and dreamers who were so inspirational, I can’t wait to share more with you. Stay tuned, or contact me for details.

Michael Kline is a local retailer, success coach and trainer. He may be reached through his website, www.klineseminars.com, or e-mail, mike@klineseminars.com.