A Funny Thing About Employees
How to measure, manage and change the intangibles that impact the bottom line.
It's funny how we talk about engagement, generational differences, what employees want, shifting culture, working remotely, diversity, communications, trust, ethics... and most can't measure any of it.
Sure, studies measure engagement, you can track turnover and its high cost. And yet, almost no one can measure the actual current culture in an organization to determine where the pitfalls are, how to measure progress over time, and how to connect it to sales, profits, employee retention, absenteeism, sick days, productivity, and of course profits.
It's not such a funny thing, that we know how important culture is, and we can't define it, measure it or manage it - until now. Actually, its been around for over twenty years and it's now critical to pay attention! Over 6,000 companies already use Barrett Values Center tools, which means you can benefit from their data and decades of research. We now have a proven system for measuring, managing and shifting culture and it's available for the first time ever in Sarasota.
Sure, studies measure engagement, you can track turnover and its high cost. And yet, almost no one can measure the actual current culture in an organization to determine where the pitfalls are, how to measure progress over time, and how to connect it to sales, profits, employee retention, absenteeism, sick days, productivity, and of course profits.
It's not such a funny thing, that we know how important culture is, and we can't define it, measure it or manage it - until now. Actually, its been around for over twenty years and it's now critical to pay attention! Over 6,000 companies already use Barrett Values Center tools, which means you can benefit from their data and decades of research. We now have a proven system for measuring, managing and shifting culture and it's available for the first time ever in Sarasota.
Values underpin everything we do.When employee values are in alignment with the culture they experience at work, you get successful employees.
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Michael Kline, Barrett Values Consultant and Success Trainer
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What do you get when you combine a comedian and a corporate consultant?
Comedian, Improv Genius and Team Trainer Christine Alexander
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A very funny and fascinating show/workshop/journey into the world of personal values, workplace culture and data that will open your eyes and blow your mind!
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Other famous Quotes by Peter Drucker, considered the father of modern management theory:
"Culture eats strategy for breakfast"
"What Gets Measured Gets Managed"
Earn 300 to 400 Percent More Profit
by Michael Kline
Remember the book Good to Great? It was as much a movement as a book. The book reviewed the best of the best performers of the 1990's. Everyone was talking about how to move from being good, to being great. I remember because I was a franchisor, with 35 retail travel agencies, and we were focused on perfecting systems - systems for sales processes, systems for technology (what we thought was technology in the nineties lol)! As a result, we were great, compared to our competitors who didn't do this. And, just like today, a big challenge was recruiting and keeping the best talent.
Even then, I spoke of the idea that our most productive agent were turning in as much as 50% more work and being paid the same as their co-workers, meaning that much of their work was volunteer work and we should be appreciating them because they produced nearly all our profit. My franchisees fought me on this idea of paying or even recognizing the gifts they were receiving from these employees. The prevailing wisdom was that if I recognize them, they will want a raise and I can't afford it. I pointed out that you couldn't afford it because you were subsidizing the non-producers and creating a culture where mediocrity was rewarded the same as excellence.
Today - we have Firms of Endearment, again a book and a movement where values and purpose play a significant role. In a world that keeps evolving, we need more. We need to handle rapid change, multiple generations, technology, off-site workers, global markets, diversity, and so much more. The graphs shown above, demonstrate the performance of the great places to work and "Firms of Endearment" compared to the S&P 500 - yes, both graphs show a 13 and a 16% return vs the S&P 500 with only a 4% return. Wow - really? a 300 - 400% increase in profits and we don't measure it and know how to measure and shift it. What?!
Remember the book Good to Great? It was as much a movement as a book. The book reviewed the best of the best performers of the 1990's. Everyone was talking about how to move from being good, to being great. I remember because I was a franchisor, with 35 retail travel agencies, and we were focused on perfecting systems - systems for sales processes, systems for technology (what we thought was technology in the nineties lol)! As a result, we were great, compared to our competitors who didn't do this. And, just like today, a big challenge was recruiting and keeping the best talent.
Even then, I spoke of the idea that our most productive agent were turning in as much as 50% more work and being paid the same as their co-workers, meaning that much of their work was volunteer work and we should be appreciating them because they produced nearly all our profit. My franchisees fought me on this idea of paying or even recognizing the gifts they were receiving from these employees. The prevailing wisdom was that if I recognize them, they will want a raise and I can't afford it. I pointed out that you couldn't afford it because you were subsidizing the non-producers and creating a culture where mediocrity was rewarded the same as excellence.
Today - we have Firms of Endearment, again a book and a movement where values and purpose play a significant role. In a world that keeps evolving, we need more. We need to handle rapid change, multiple generations, technology, off-site workers, global markets, diversity, and so much more. The graphs shown above, demonstrate the performance of the great places to work and "Firms of Endearment" compared to the S&P 500 - yes, both graphs show a 13 and a 16% return vs the S&P 500 with only a 4% return. Wow - really? a 300 - 400% increase in profits and we don't measure it and know how to measure and shift it. What?!
A Funny Thing About Employee Engagement
Three Hour Highly Interactive Workshop
Just $45 per person
Fall 2019 Dates being planned now for Sarasota
Location and date to be determined.
Just $45 per person
- 3 Hours with both Christine and Michael in a small group setting (Priceless)
- Unlimited laughter and learning
- 60-90 minutes of Experiential Workshop plus 60-90 minutes of educational improv
- Sample improv games created to teach specific outcomes for teams, communication, trust and more
- Free Personal Values Assessment with unpacking
- See how a measurable culture is a leading financial indicator
- Learn how personal alignment and mission alignment are created
- Discover your own primary level of psychological development
- Discover potentially limiting values in your own life and career
- Measure the level of energy currently being wasted in the workplace
- Every participant receives a FREE Individual Values Assessment (Deeper than the Personal Values, and applies to your organization) with 45 min private consultation. ($250 Value).
Fall 2019 Dates being planned now for Sarasota
Location and date to be determined.